1.4 Analyze Account's Debt and Apply Collection Criteria

Reference: Manage Collection Process Model - Page 1 for the business process diagram associated with this activity.

Group:

•	Account Debt Monitor

•	Account Debt Monitor2

Actor/Role: CC&B

Description: After calculation of Account's Debt Class debts (one of more Account's Service Agreements may have same Debt Class) system analyzes debt amount and age of the debt and applies collection criteria to decide what collection process is required to initiate. Usually Company has different collection criteria for:

•	Different Jurisdictions

•	Different group of customers

•	Different classes of debt

Process Names

•	ADM - Account Debt Monitor

•	ADM2 - Account Debt Monitor

Entities to Configure

•	Debt Class

•	Collection Class Control